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This is our official Prestashop module that connects Engage with your store. This module takes care of all setup needed to use Engage with Prestashop.
Engage connects to your store using a plugin to implement an event tracker and to open an API connection to your store. The API connection is used to retrieve store data to the Engage platform and the tracker send us event based data from the actions taken in your store.
In Engage, we process your data, clean it and make it ready for use. We then start to build the analytics datasets, the recommendation models, search index, etc. As we complete these tasks the data becomes available in our platform for you to use.
In Prestashop, the recommendations are served backend using the plugin. If the recommendation call fails, for any reason, the recommendations fails silently not showing any error on the page. This is important to ensure a good customer experience.
After the installation you will be asked, form within the module, to provide an API key.
Connection screen within the module
API key from within the Engage platform
Deactivate, or uninstall the plugin to stop using our services. If you have a paid plan you wish to cancel you must do so on the Engage platform. Simply login and go to subscriptions to cancel your plan.