Customer.io

Use Customer.io to send targeted emails, push notifications, and SMS to lower churn, create stronger relationships, and drive subscriptions. The Customer.io integration makes it easy to connect to Customer.io and get started with their services.

Add this destination

1. Log into your Engage account

2. Go to Data Platform > Integrations and select Customer.io

3. Set your Site ID and select the events to be included

Requirements

Active sources

This destination requires one of the following sources to be active

• Javascript Tracker

• AbiCart Plugin

• Magento 1 Plugin

• Magento 2 Plugin

• Prestashop Module

• Shopify Plugin

• Woocommerce Plugin

Credentials

You can find your API keys by navigating to Account Settings > API Credentials at Customer.io.

Mapped events

Events in Engage	Customer IO events
Product Viewed	trackPageView
Order Completed	purchase
User	_cio.identify